Terms & Conditions

1. Introduction

These Terms and Conditions ("T&C") govern your use of the cw999 website and all services, products, and features made available through it (collectively, the "Platform"). cw999 operates as an online casino and sports betting platform serving users in the Bangladesh market. By registering an account, accessing the Platform, or placing any wager, you confirm that you have read, understood, and accepted these T&C in their entirety.

cw999 reserves the right to update, modify, or replace any part of these T&C at any time. Where a material change is made, cw999 will notify registered users through the Platform or by email. Continued use of the Platform after any such changes constitutes your acceptance of the new terms. If you disagree with any revision, your remedy is to close your account and cease using the Platform.

2. Eligibility

Access to cw999 and registration of an account is subject to strict eligibility requirements. cw999 is an adult entertainment platform. You must satisfy all of the following criteria to use the Platform:

• You must be at least 21 years of age. Persons under 21 are strictly prohibited from registering or using the Platform in any capacity.
• You must be a natural person acting in your own personal capacity. Corporate accounts are not permitted.
• You must not be accessing the Platform from a jurisdiction where online gambling is expressly prohibited by applicable law.
• You must not be a previously self-excluded player who has not completed the reinstatement process, or an account holder whose account was closed by cw999 for breach of these T&C.
• You must register only one account. Holding multiple accounts is prohibited and will result in account suspension and forfeiture of all balances.

3. Account Registration and Security

To access the full functionality of cw999, including deposits, withdrawals, and gameplay, you must create a registered account. During registration you are required to provide accurate, complete, and up-to-date information, including your full name, date of birth, and a valid mobile number. cw999 may at any time request documentary evidence to verify the information provided.

You are solely responsible for maintaining the confidentiality of your account credentials, including your password and any one-time verification codes sent to your registered mobile number. cw999 will not be liable for any loss resulting from unauthorised access to your account arising from your failure to keep your credentials secure.

• You must notify cw999 immediately at [email protected] if you suspect any unauthorised access to your account or any security breach involving your credentials.
• cw999 reserves the right to suspend or close any account where fraudulent activity, identity misrepresentation, or a violation of these T&C is detected or reasonably suspected.
• Account sharing is prohibited. Your cw999 account is personal to you and must not be accessed by, or used on behalf of, any other person.
• cw999 may implement additional KYC verification steps at any time, including but not limited to proof of identity, proof of address, and source-of-funds documentation.

4. Deposits and Withdrawals

All financial transactions on cw999 are conducted in Bangladeshi Taka (BDT). cw999 supports deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard. The availability of specific payment methods may vary and is subject to change without notice.

5. Bonuses and Promotions

cw999 offers various bonuses and promotional incentives to eligible players from time to time. All bonuses are subject to the specific terms published alongside each promotion, including any wagering requirements, time limits, game restrictions, and maximum withdrawal caps. The following general rules apply to all cw999 bonuses:

• Only one welcome bonus is available per player, per household, and per device. Attempting to claim a welcome bonus more than once using multiple accounts constitutes fraud.
• Bonus funds and any winnings generated from bonus funds are subject to the wagering requirement specified in the promotion. Until the wagering requirement is met, bonus-derived funds cannot be withdrawn.
• cw999 reserves the right to withdraw, modify, or cancel any bonus or promotion at any time. Where a bonus is cancelled after having been claimed, the bonus amount and any associated winnings will be removed from the account.
• Bonuses may only be used for real-money gameplay on eligible games as specified in the promotion terms. Bonuses cannot be transferred, sold, or exchanged for cash.
• cw999 reserves the right to exclude any player from a specific promotion without notice where abuse or violation of promotion terms is suspected.

6. Betting and Gaming Rules

All bets and wagers placed on cw999 are subject to the specific rules of the relevant sport, event, or casino game. By placing a bet you confirm that you have read and understood the applicable rules. The following general provisions apply across all gaming and betting products on the Platform:

7. Prohibited Conduct

The following activities are strictly prohibited on cw999. Engaging in any prohibited conduct may result in immediate account suspension, permanent closure, forfeiture of balances, and, where applicable, referral to law enforcement authorities:

• Registering or using an account if you are under 21 years of age, or providing false information about your age or identity during registration or KYC verification.
• Operating or using a bot, automated betting software, or any other non-human process to interact with the Platform in a manner inconsistent with legitimate human gameplay.
• Engaging in chip dumping, collusion with other players, or any form of match-fixing or cheating in sports betting or casino games.
• Using the Platform to launder money, process proceeds of criminal activity, or conduct any transaction that violates applicable anti-money laundering laws or regulations.
• Attempting to exploit any software bug, game error, or technical vulnerability on the Platform for financial gain. Any winnings obtained through exploitation of a bug or error are void and will be removed from the account.

8. Responsible Gaming

cw999 is committed to promoting responsible gaming and maintaining a safe environment for all players. cw999 is strictly a 21+ platform. We provide a suite of responsible gaming tools within every player's account settings, including deposit limits, session time limits, cooling-off periods, and self-exclusion. Players are encouraged to set these limits before commencing play. If you believe that gambling is negatively affecting your life, finances, or relationships, please contact our support team at [email protected] or use the self-exclusion tool available in your account settings. cw999 will honour all self-exclusion requests promptly and will not send promotional communications to self-excluded players.

9. Limitation of Liability

To the fullest extent permitted by applicable law, cw999 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Platform, including but not limited to loss of profits, loss of data, or loss of goodwill, whether based in contract, tort, negligence, or any other legal theory, even if cw999 has been advised of the possibility of such damages.

cw999's total aggregate liability to you for any claim arising out of or relating to these T&C or your use of the Platform shall not exceed the total amount deposited by you into your cw999 account in the twelve months immediately preceding the event giving rise to the claim. Nothing in these T&C excludes or limits liability for fraud, fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law.

10. Amendments to These Terms

cw999 reserves the right to amend these T&C at any time. Where amendments are material, cw999 will provide at least 7 days' advance notice to registered users via the Platform or by email before the amended terms take effect. Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised T&C. It is your responsibility to review these T&C periodically. The most current version of these T&C is always available at cw999.ws/terms-conditions.

11. Governing Law and Disputes

These T&C and any dispute or claim arising out of or in connection with them or their subject matter or formation shall be governed by and construed in accordance with applicable law. In the event of a dispute, cw999 encourages players to contact our support team at [email protected] in the first instance. cw999 will use good faith efforts to resolve disputes promptly and fairly. Where a dispute cannot be resolved through direct communication, both parties agree to pursue resolution through any legally available dispute resolution process.